Dynamic Frames - Change your Artwork with ease...

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Dynamic Frames - Change your Artwork with ease...

Faqs

Order Information

FRAMES2U orders are shipped from our warehouses Sydney Australia.

Yes. After you enter your credit card information, you will be taken to an order verification page. It will show you the billing, shipping and charge information. At this point, you can either cancel or submit the order.

Shipping to NZ is based on the items purchased. Prices are displayed in AUD. Please e-mail us for shipping cost.

Please email us first so we can put the return in our system:  info@frames2u.com.au

The return address is :

Studio 4, 410 Pittwater Road, NORTH MANLY

Product Information

Please send a photo of the damaged product to  info@frames2u.com.au .

This helps us determine the best course of action and improve our shipping.

Be sure to include the frame model, your address and phone number. We will efficiently work with you to take care of the problem!

The short answer is YES, if you first mount the smaller item onto the correct paper size intended for the frame. This is really useful for paper-plate and odd-sized children's artwork, as well as for creating an edgy and eye-catching art or photo gallery. Oversized frames with offset-from-center smaller items is really in style!

Getting a larger mat will not be an appropriate solution because the artwork won't stay straight or in place unless it is secured under the corners.

Purchase any paper that is appropriate to fit the frame - including colored or textured paper - onto which you will mount the smaller or odd-shaped artwork. You can center or offset the artwork. The corners of the mounting paper will be held into place inside the frame, and the artwork will remain straight.

Watch these quick and cute videos to understand why holding the artwork or photos under the corners is so important to the way our frame works:

Photos: https://youtu.be/tJJaM5UJNAg

Children's art: https://www.youtube.com/watch?v=OmSILr2WJGo

Send emails to info@frames2u.com.au We will answer you as soon as possible, usually within 24 hours. Include best phone number to reach you if you prefer callback, and note that our responses are sometimes caught by spam filters, so please check your spam folders for our emails!

Yes. Email info@frames2u.com.au and we’ll send you them by email. Please specify the frame model.

If we are "out of stock" in any of the colors, the choice will not appear in the pull-down menu. If the item is in Clearance, only the colors shown are available, and the product will be discontinued when the inventory is depleted. If the item is not a Clearance item, the color will be re-stocked. You can always email info@frames2u.com.au with questions regarding inventory status.

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